Returns & Exchanges
At Hanz Driven, we want you to be completely satisfied with your fashion purchase. If your order doesn't meet your expectations, we offer a hassle-free 30-day return policy for all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.
- 3.Affix Shipping Label
Download and print the prepaid shipping label provided via email and attach it clearly to the outside of your return package.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
